Questions about your application? Let's sort them out.
Whether you are choosing a format, completing an application, or waiting for delivery, send us the details and we'll help with the next step.
Start with the right support topic.
Choose the closest match and we'll show the details that help us answer faster.
Choosing a format
Tell us how you plan to travel.
Share the licence country, destination, and whether you are comparing digital or print delivery.What happens after you contact us.
Follow your request from submission to a clear next action.
You may already find the answer here.
Common questions
Tell us which country issued your licence, where you plan to drive, and whether you are considering digital delivery or the complete printed set.
Use the email address connected to the application and explain which step you reached. Do not include full licence, passport, or payment-card numbers in the message.
Mention whether you are waiting for the digital booklet, printed booklet, or companion card, along with the delivery country and your application email.