Questions answered. Trip moving.
Find clear answers about applying, choosing a format, receiving your documents, and contacting support.
Applications and formats
The IDL Bali format presents key licence details across 12 commonly used languages, keeping the information organised in one document set.
Yes. Choose the digital plan when you want a downloadable PDF. Choose the complete plan when you also want the printed booklet and companion card.
No exam is part of the IDL Bali translation application. You provide details from a current, valid driver’s licence and the requested supporting images.
Applicants must be at least 18 years old and hold a current, valid national driver’s licence.
Prepare your valid licence details, a clear image of the licence, a recent photo, your signature, and the email address you want to use for delivery and support.
The digital booklet is delivered as a PDF, so you can save a copy to your phone, tablet, or laptop and keep an offline backup for the trip.
Delivery and support
Tell us which country issued your licence, where you plan to drive, and whether you are considering digital delivery or the complete printed set.
Use the email address connected to the application and explain which step you reached. Do not include full licence, passport, or payment-card numbers in the message.
Mention whether you are waiting for the digital booklet, printed booklet, or companion card, along with the delivery country and your application email.